Shipping Policy
1. Order Delivery Time
All orders are Delivery within 7 business days. Orders are not shipped or delivered on weekends or holidays.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
- Standard Shipping: 7 business days.
- Expedited Shipping: 7 business days.
- Overnight Shipping: 7 business days.
Delivery delays can occasionally occur.
3. Shipment to P.O. boxes or APO/FPO addresses
Utsavaa Soulful Gifts Pvt Ltd ships to address : 20/138, Rajendra Nagar, Borivali East, Mumbai – 400066, India
4. Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
5. Customs, Duties, and Taxes
Utsavaa Soulful Gifts Pvt Ltd is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
6. Damages
Utsavaa Soulful Gifts Pvt Ltd is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
7. International Shipping Policy
We currently do not ship outside the India
8. Returns Policy
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.
9. Shipping Policy Updates
We may update our Shipping Policy from time to time. Changes will be effective immediately upon posting on our website.